More From the Ur•Bane Collection
Océan Reviews
- SSarahVerified BuyerRated 2 out of 5 stars1 year agoLacking Scent
The scent is very light and I can’t smell it at all once it is lit.
DHDW Home Candles1 year agoHi Sarah! Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Also, make sure to keep the candle away from any vents, air circulation, or drafts. Please email customer.service@dwhome.com for additional assistance or with any other questions! :)
- JBJessica B.Verified BuyerRated 2 out of 5 stars1 year agoOcean
Very light....do not love.
DHDW Home Candles1 year agoHi Jessica! Thanks so much for your feedback! We apologize that you are unhappy with the strength of the candle. Each of our candles is hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Make sure to keep the candle away from any vents, air circulation, or drafts. If you try these tips and you are still not satisfied with the scent, someone on our team would love to work with you to help make this right! Please email customer.service@dwhome.com for additional assistance or with any other questions!