Contact our Customer Service department at

All of our candles go through a through QC and inspection process prior to shipping to ensure the best quality product. Please inspect your candles carefully before use. We will replace any broken items if there are damages during shipping.  All sales are final on sale items

Ship return product to:

DW Home
9389 Haven Ave
Rancho Cucamonga, CA 91730

We cannot guarantee a credit or replacement for your return without confirmation of delivery