- Fresh & Spa
Did I Get a Bad Batch
I bought from here because of all the amazing reviews, but wow, I was really disappointed. Of the six candles I bought, three smelled like burning wax. That was the only throw to speak of. Two others were meh. They didn't smell like burning wax but had zero throw. The final one hasn't been lit and will likely go in the trash. My recommendation would be to try one or two to start but not six like me, that's a lot of money down the drain.
| Scent |
Rated 1 out of 5
|
|---|---|
| Value |
Rated 1 out of 5
|
DW Home Candles
Hi Dianna! Thank you for your review. We are so sorry you had this experience with your candles! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candles 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Make sure to keep the candle away from any vents, air circulation, or drafts. Please email customer.service@dwhome.com for additional assistance or with any other questions! We hope this helps! :)