- Floral & Herbal
FRAGRANCE?????
I have burned one of these for 4 hours and absolutely no fragrance. Company does not provide any return
and keeps bouncing my emails!!!! Do not recommend buying from this company!!!!
Scent |
Rated 1 out of 5
|
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Value |
Rated 1 out of 5
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DW Home Candles
Hi Mike! Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Make sure to keep the candle away from any vents, air circulation, or drafts. Please email customer.service@dwhome.com where someone on our team would love to help you with additional assistance or answer any other questions. :)