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| Scent |
Rated 3 out of 5
|
| Value |
Rated 3 out of 5
|
Does not smell like fresh baked chocolate chip cookies
Hi Roy! We're so sorry that you were unsatisfied with this item! Please email our Customer Service Department where someone on our team would love to work with you to make this right!
Could barely smell the scent
Hi Kate! Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Also, make sure to keep the candle away from any vents, air circulation, or drafts. If these issues persist, please email customer.service@dwhome.com for additional assistance or with any other questions!
No smell
Hi Monica! Thanks so much for your feedback. We apologize you were unsatisfied with this item, and someone on our team would love to work with you to help make this right! Please email customer.service@dwhome.com for additional assistance or with any other questions. We hope that helps! :)
This was a gift for my sister, the baker. She loves the smell of fresh baked cookies even when she doesn't feel like baking, so I thought this might be perfect for her. It did NOT disappoint. This larger candle is perfect for a open space with cathedral ceilings!!
Hi Anita! Thank you so much for your review! We really do appreciate you sharing your love for this scent! (:
So nice to walk into my home and be greeted by the aroma of chocolate. Another DW favorite for me!
