What happened to my candle?
My candle does not burn evenly at all and you can only smell it, if you're standing right next to it. I took a chance ordering from this company, despite the mixed reviews online. The candle scents are interesting and they look cute. I have others to try that I ordered, so maybe they'll work better. I was looking forward to this scent for summer and hate wasting money, so definitely a disappointment.
DW Home Candles
Hi Cordelia! Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Also, make sure to keep the candle away from any vents, air circulation, or drafts. Please email customer.service@dwhome.com for additional assistance or with any other questions. We hope this helps! :)
