More From the Halloween Collection
Sugar Monster Reviews
- ZZaraRated 5 out of 5 stars3 months ago5 Stars
This is such a sweet and beautiful candle. Makes my home smell like a bakery from heaven.
DHDW Home Candles2 months agoHi Zara! Thank you so much for the feedback. We are so glad you are loving this scent! :)
- AAnnieVerified BuyerRated 2 out of 5 stars1 year agoCute but no throw
Cute packaging but it has zero throw and it already severely tunneling.
DHDW Home Candles1 year agoHi Annie! Thanks for reaching out! We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. When the flame on your wicks are low and small, this means the wicks may be a little too short of the amount of wax in the candle. This can be an easy fix! We suggest burning your candle three times for about 3-4 hours during each burn to allow the wick more exposure in the wax. Candles self-correct which is why burning your candles multiple times for a few hours almost always fixes any issue! We also recommend that during this period, only trim the very top of your wicks that way the wick maintains a long enough length to burn properly.
If this solution does not work on your candle, please email our Customer Service Department a photo of the inside of the candle and we will gladly resolve this issue for you. :)