Reviewed by Danny Martinez J.
Verified Buyer
I recommend this product
Candle scent..
It was a gift my aunt loved it.
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More From the Fall Collection
Chai Apple Cupcake Reviews
Based on 9 reviews
78%
of reviewers would recommend this product to a friend
Customer photos and videos
9 Reviews
Reviewed by Virginia T.
Verified Buyer
I recommend this product
Smells fabulous
Wow! This candle smells absolutely amazing and really made the while house smell absolutely amazing. I will definitely be getting this candle again. It smells soothing while making your house smell like freshly baked apple muffins.
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Reviewed by Chris
Verified Buyer
I don't recommend this product
Hardly stays lit
Candle hardly burns. Tiny flames. Barely even staying lit.
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| Scent |
Rated 2 out of 5
|
|---|---|
| Value |
Rated 1 out of 5
|
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DW Home Candles
Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles in hand-poured with love, which means the candles all have a slightly unique burning process. When the flame on your wicks are low and small, this means the wicks may be a little too short of the amount of wax in the candle. This can be an easy fix! We suggest burning your candle three times for about 3-4 hours during each burn to allow the wick more exposure in the wax. Candles self-correct which is why burning your candles multiple times for a few hours almost always fixes any issue! We also recommend that during this period, only trim the very top of your wicks that way the wick maintains a long enough length to burn properly.
If this solution does not work on your candle, please email our Customer Service Department a photo of the inside of the candle and we will gladly resolve this issue for you.
Thank you so much!
Reviewed by Chris
Verified Buyer
I don't recommend this product
Really small flames....weak scent.....
Flames are so small it wont melt all the wax and doesnt put off alot of the smell into the air even after burning for afew hours
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| Scent |
Rated 2 out of 5
|
|---|---|
| Value |
Rated 1 out of 5
|
Was this helpful?
DW Home Candles
Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles in hand-poured with love, which means the candles all have a slightly unique burning process. When the flame on your wicks are low and small, this means the wicks may be a little too short of the amount of wax in the candle. This can be an easy fix! We suggest burning your candle three times for about 3-4 hours during each burn to allow the wick more exposure in the wax. Candles self-correct which is why burning your candles multiple times for a few hours almost always fixes any issue! We also recommend that during this period, only trim the very top of your wicks that way the wick maintains a long enough length to burn properly.
Also, Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Make sure to keep the candle away from any vents, air circulation, or drafts.
If this solution does not work on your candle, please email our Customer Service Department a photo of the inside of the candle and we will gladly resolve this issue for you.
Thank you so much!
Reviewed by Christy N.
I recommend this product
Fall In A Jat
This is a fantastic apple candle, the bakery notes in it then the chai slices really make it something special. The packaging is beautiful and it would be hard to find someone who doesn’t like this candle.
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